Choose your plan

Your retention engine, built and run for you.

This is where your audit becomes a working system. Pick the plan that fits your stage and we build every flow around your store, then run it for you. No calls, no lock in, and your first quick win within 7 days.

First quick win within 7 days
No lock in, cancel anytime
Work starts within 1 business day
Built on your own Shopify and Klaviyo
Built for your brand

Not a template. A system built around your store.

Every flow is written in your voice and built around your real products, your reorder timings, and the exact gaps your audit found. Nothing generic, and nothing you have to configure yourself.

From your audit

We start from the gaps we found on your actual store, not a checklist. The build closes what the audit flagged, in order of what it earns you.

In your voice

Each flow reads like your brand and points to your real products, so customers feel looked after rather than processed.

Run for you

We build it, run it, and sharpen it every month. You watch the repeat revenue climb in your own dashboard.

The plans

Pick the plan that fits your stage.

You can move up or down at any time. Every plan is built and run for you, on your own Shopify and Klaviyo.

Most brands at your stage start on Grow

Seed Retention Build

Core retention foundation.

£1,500 / month

The core retention engine, built and maintained for you.

  • Welcome and post purchase flow, written in your brand voice
  • Replenishment flow tuned to your reorder cycle
  • Winback flow to recover lapsed buyers
  • Built on your own Shopify and Klaviyo, nothing to set up
  • Monthly performance report and ongoing monitoring
Start with Seed

Scale Retention Infrastructure

Full customer retention infrastructure.

£3,500 / month

Everything in Grow, plus loyalty, predictive timing and the volume for established brands.

  • Everything in Grow
  • Loyalty and rewards programme, set up and managed
  • Predictive reorder timing per customer
  • Higher volume: 12+ campaigns a month across email and SMS
  • Fortnightly reports and a quarterly retention roadmap
  • Priority turnaround
Start with Scale
After checkout, you are taken straight to onboarding. We collect your product details, Shopify/Klaviyo access instructions and customer journey information. Work starts within 1 business day and your first quick win is delivered within 7 days.
After you pay

What happens the moment you start.

Paying is the beginning of a done for you process. Here is exactly how it goes, with no calls in between.

  1. 1Checkout completed
  2. 2Onboarding form completed
  3. 3Shopify and Klaviyo access requested
  4. 4Your customer journey mapped
  5. 5Work starts within 1 business day
  6. 6First quick win delivered within 7 days
  7. 7Monthly report shows what changed and what happens next
Who it is for

Built for brands with repeat purchase potential.

Nurtra works best where customers should naturally come back. We would rather be a perfect fit for fewer brands than an average fit for everyone.

Built for

  • Wellness brands with repeat purchase products
  • Shopify stores
  • Supplement, sleep, gut health, protein, skincare wellness and functional drink brands
  • Brands with customers who should come back after the first order
  • Brands ready to build a proper retention system

Not built for

  • Dropshipping brands
  • One off products
  • Brands with no ecommerce store
  • Businesses looking for cheap email copy
  • Brands making unrealistic health claims

Built for a small number of brands at a time.

So every system gets proper attention, we take on a limited number of brands each month. If you have your audit, choose your plan above. If not, start there first, it is free.